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A-M Systems, LLC (hereinafter, "A-M Systems") warrants to the Purchaser that the Instruments manufactured by A-M Systems (hereinafter the "hardware"), and sold after June 1, 2025, is free from defects in workmanship or material under normal use and service for five (5) years from the date of purchase. Warranty repairs for A-M Systems headstages, sold after June 1, 2025, are limited to one repair per unit per 12-month period for five (5) years.
This warranty commences on the date of delivery of the hardware to the Purchaser. For hardware sold prior to June 1, 2025, the warranty in effect at the time of purchase applies.
During the warranty period, A-M Systems agrees to repair or replace, at its sole option, without charge to the Purchaser, any defective component part of the hardware provided that A-M Systems can reasonably obtain replacement parts from standard electronic component suppliers, such as Digi-Key Electronics, Newark, or Mouser Electronics. To obtain warranty service, the Purchaser must return the hardware to A-M Systems or an authorized A-M Systems distributor in an adequate shipping container. Any postage, shipping and insurance charges incurred in shipping the hardware to A-M Systems must be prepaid by the Purchaser, and all risk for the hardware shall remain with Purchaser until A-M Systems takes receipt of the hardware. Upon receipt, A-M Systems will promptly repair or replace the defective unit, and then return the hardware (or its replacement) to the Purchaser with shipping and insurance cost prepaid by the Purchaser. A-M Systems may use reconditioned or like-new parts or units at its sole option, when repairing any hardware. Repaired products shall carry the same amount of outstanding warranty as from original purchase. Any claim under the warranty must include a dated proof of purchase of the hardware covered by this warranty. In any event, A-M Systems liability for defective hardware is limited to repairing or replacing the hardware.
This warranty is contingent upon proper use and maintenance of the hardware by the Purchaser; and This warranty does not cover (a) batteries and other consumable components; (b) damage from neglect, misuse, abuse, or use contrary to manufacturer specifications; (c) damage from accidents, alterations, or unauthorized modifications; (d) damage from environmental conditions exceeding specified operating parameters, including but not limited to unusual physical, electrical, chemical, electromechanical stress, or power failure; (e) normal wear and tear; (f) damage caused during transportation.
No guarantee is made regarding software compatibility with future updated operating systems. Products may not be returned to A-M Systems for service, whether under warranty or otherwise, which are contaminated by infectious agents, radioactive compounds or other materials constituting a health hazard to employees of A-M Systems.
Products manufactured by companies other than A-M Systems (including but not limited to ALA Scientific, CED, and Digitimer) are not covered by this A-M Systems warranty. These products are covered solely by their respective manufacturer's warranty terms. A-M Systems makes no warranties, express or implied, regarding third-party manufactured products and disclaims all liability for such products beyond facilitating initial warranty claims processing. Warranty service for third-party products must be obtained directly from the original manufacturer or through A-M Systems as an authorized service facilitator, at A-M Systems' discretion.
A-M Systems may, at its sole discretion, assist customers in processing warranty claims for third-party products, but assumes no obligation to do so and no liability for delays or denials by third-party manufacturers.
A-M Systems shall not be liable for loss of data, lost profits or savings, or any special, incidental, consequential, indirect or other similar damages, whether arising from breach of contract, negligence, or other legal action, even if the company or its agent has been advised of the possibility of such damages, or for any claim brought against you by another party.
HARDWARE HAS NOT BEEN EVALUATED BY THE FDA FOR CLINICAL USE AND IS NOT INTENDED FOR CLINICAL MEASUREMENTS USING HUMAN SUBJECTS. A-M SYSTEMS DOES NOT ASSUME RESPONSIBILITY FOR INJURY OR DAMAGE DUE TO MISUSE OF HARDWARE.
In states and jurisdictions where disclaimer of implied warranties is not permitted, such warranties are limited to the duration of this express warranty. Some states do not allow limitations on consequential damages, so the above limitations may not apply to you. Check the provision of your local jurisdiction to find out whether the above exclusions apply to you.
This warranty allocates risks of product failure between the Purchaser and A-M Systems. A-M Systems hardware pricing reflects this allocation of risk and the limitations of liability contained in this warranty. The agents, employees, distributors, and dealers of A-M Systems are not authorized to make modifications to this warranty, or additional warranties binding on the company. Accordingly, additional statements such as dealer advertising or presentations, whether oral or written, do not constitute warranties by A-M Systems and should not be relied upon. This warranty gives you specific legal rights. You may also have other rights which vary from one jurisdiction to another.
THE WARRANTY AND REMEDY PROVIDED ABOVE IS IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED. A-M SYSTEMS DISCLAIMS THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE, WITHOUT LIMITATION.
(Effective June 1, 2025)
