A-M Systems, LLC Limited Warranty

What does this warranty cover?

A-M Systems, LLC (hereinafter, “A-M Systems”) warrants to the Purchaser that the Instruments manufactured by A-M Systems (hereinafter the “hardware”), and sold after January 1, 2020, is free from defects in workmanship or material under normal use and service for the lifetime of the hardware. Headstages manufactured by A-M Systems and sold after January 1, 2020, have a one-year warranty. Items not manufactured by A-M Systems are covered by the original manufacturer’s warranty (ALA Scientific, CED, Digitimer). This warranty commences on the date of delivery of the hardware to the Purchaser. “Lifetime” is defined as the time all components in the instrument can still be purchased from mainstream, common, electronic component distributors such as Digi-Key Electronics, Newark, or Mouser Electronics.

What are the obligations of A-M Systems under this warranty?

During the warranty period, A-M Systems agrees to repair or replace, at its sole option, without charge to the Purchaser, any defective component part of the hardware. To obtain warranty service, the Purchaser must return the hardware to A-M Systems or an authorized A-M Systems distributor in an adequate shipping container. Any postage, shipping and insurance charges incurred in shipping the hardware to A-M Systems must be prepaid by the Purchaser, and all risk for the hardware shall remain with Purchaser until A-M Systems takes receipt of the hardware. Upon receipt, A-M Systems will promptly repair or replace the defective unit and then return the hardware (or its replacement) to the Purchaser with postage, shipping, and insurance prepaid by the Purchaser. A-M Systems may use reconditioned or like-new parts or units at its sole option, when repairing any hardware. Repaired products shall carry the same amount of outstanding warranty as from original purchase. Any claim under the warranty must include a dated proof of purchase of the hardware covered by this warranty. In any event, A-M Systems liability for defective hardware is limited to repairing or replacing the hardware.

What is not covered by this warranty?

This warranty is contingent upon proper use and maintenance of the hardware by the Purchaser and does not cover batteries. Neglect, misuse whether intentional or otherwise, tampering with or altering the hardware, damage caused by accident, damage caused by unusual physical, electrical, chemical, or electromechanical stress, damage caused by failure of electrical power, or damage caused during transportation are not covered by this warranty. Further, no guarantee is made regarding software compatibility with future updated operating systems. Products may not be returned to A-M Systems for service, whether under warranty or otherwise, which are contaminated by infectious agents, radioactive compounds or other materials constituting a health hazard to employees of A-M Systems.

What are the limits of liability for A-M Systems under this warranty?

A-M Systems shall not be liable for loss of data, lost profits or savings, or any special, incidental, consequential, indirect or other similar damages, whether arising from breach of contract, negligence, or other legal action, even if the company or its agent has been advised of the possibility of such damages, or for any claim brought against you by another party.

THIS EQUIPMENT IS NOT INTENDED FOR CLINICAL MEASUREMENTS USING HUMAN SUBJECTS. A-M SYSTEMS DOES NOT ASSUME RESPONSIBILITY FOR INJURY OR DAMAGE DUE TO MISUSE OF THIS EQUIPMENT. Jurisdictions vary with regard to the enforceability of provisions excluding or limiting liability for incidental or consequential damages. Check the provision of your local jurisdiction to find out whether the above exclusion applies to you.

This warranty allocates risks of product failure between the Purchaser and A-M Systems. A-M Systems hardware pricing reflects this allocation of risk and the limitations of liability contained in this warranty. The agents, employees, distributors, and dealers of A-M Systems are not authorized to make modifications to this warranty, or additional warranties binding on the company. Accordingly, additional statements such as dealer advertising or presentations, whether oral or written, do not constitute warranties by A-M Systems and should not be relied upon. This warranty gives you specific legal rights. You may also have other rights which vary from one jurisdiction to another.


(Effective January 1, 2020)